Privacy Policy

Welcome to Quillcaster (“we,” “our,” or “us”), a product of Netatum Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application Quillcaster (the “Service”). We respect your privacy and are committed to protecting it through our compliance with this policy.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us, including:

Account information: When you create an account, we collect your name, email address, and password.
Profile information: You may choose to provide additional information for your public profile.
Payment information: When you make a purchase, we collect payment information, which is processed by our third-party payment processor, Stripe.
Social media account information: To post content on your behalf, we collect and store authentication keys for the social media platforms you connect to Quillcaster.
Content: We collect and store the content you create, upload, or receive from others when using our Service.

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

Usage information: We collect information about your interactions with the Service, such as the content you view and post, the features you use, and the time, frequency, and duration of your activities.
Device information: We collect information about the device and software you use to access the Service, including IP address, web browser type, operating system version, and device identifiers.
Log information: We collect log information when you use the Service, including access times, pages viewed, and your IP address.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving the Service
Processing transactions and sending related information
Sending you technical notices, updates, security alerts, and support messages
Responding to your comments, questions, and requests
Communicating with you about products, services, offers, promotions, and events
Monitoring and analyzing trends, usage, and activities in connection with the Service
Detecting, investigating, and preventing fraudulent transactions and other illegal activities
Personalizing and improving the Service and providing content or features that match user profiles or interests

We may share your information in the following circumstances:

With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
With social media platforms when you choose to post content through our Service
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Quillcaster or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
With your consent or at your direction

Data Retention and Security

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location. These may include the right to access, correct, delete, or restrict use of your personal information. To exercise these rights, please contact us using the information provided at the end of this policy.

Children’s Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Changes to Our Privacy Policy

We may modify or update this Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Service prior to the change becoming effective. Your continued use of the Service after we make changes is deemed to be acceptance of those changes.

International Data Transfers

As we operate globally, your information may be transferred to, stored, and processed in countries other than the country in which you are resident. Data protection laws may differ in these countries. By using the Service, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.